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Shopify

Shop Pay Installments has been temporarily disabled for US buyers

Major Impact Resolved Duration: 5d 10h 42m August 14, 2026

Incident Lifecycle

Investigating Monitoring

Incident Timeline

Monitoring
Shop Pay Installments has been re-enabled, and we are monitoring that.
Aug 14, 2026 at 3:41 PM UTC
Investigating
The Shop Pay Installments option is temporarily disabled for United States buyers, due to a connectivity issue with the third-party service that powers it. That option will show as unavailable at checkout. Shop Pay remains available, otherwise.
Aug 14, 2026 at 3:27 PM UTC
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