Some merchants and buyers may encounter error messages with one or more of the following: storefronts, checkouts
Incident Lifecycle
Incident Timeline
Monitoring
This issue has been resolved and is being monitored.
Jul 17, 2026 at 4:45 AM UTC
Identified
We've identified the problem and are seeing recovery from our mitigation efforts. We will continue to monitor and update.
Jul 17, 2026 at 4:22 AM UTC
Identified
We've identified the problem impacting storefronts and checkouts, and we're working on a solution.
Jul 17, 2026 at 3:02 AM UTC
Investigating
We're continuing to work on addressing the storefront and checkout issues, and will keep you updated.
Jul 17, 2026 at 2:17 AM UTC
Investigating
Merchants and buyers may experience issues when trying to access Shopify storefronts, and attempting to check out. We are investigating and working to resolve these issues.
Jul 17, 2026 at 2:02 AM UTC
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