New Multi-region uptime checks and custom-domain status pages

Some merchants and customers experiencing issues accessing storefronts, admins

Minor Impact Resolved Duration: 40d 9h 45m July 10, 2026

Incident Lifecycle

Investigating Identified Monitoring Monitoring

Incident Timeline

Monitoring
We are continuing to monitor to ensure the health of the affected areas.
Jul 10, 2026 at 5:54 PM UTC
Monitoring
These issues have been resolved and error rates are back down. We are continuing to monitor.
Jul 10, 2026 at 5:19 PM UTC
Identified
We're continuing to work on addressing the admin and storefront issues, and will keep you updated.
Jul 10, 2026 at 4:47 PM UTC
Investigating
Storefronts and admins may be showing elevated, intermittent errors currently. Store logins and new store creations are also impacted. We are investigating and working to resolve these issues.
Jul 10, 2026 at 4:24 PM UTC
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