Some merchants and customers experiencing issues accessing storefronts, admins
Incident Lifecycle
Incident Timeline
Monitoring
We are continuing to monitor to ensure the health of the affected areas.
Jul 10, 2026 at 5:54 PM UTC
Monitoring
These issues have been resolved and error rates are back down. We are continuing to monitor.
Jul 10, 2026 at 5:19 PM UTC
Identified
We're continuing to work on addressing the admin and storefront issues, and will keep you updated.
Jul 10, 2026 at 4:47 PM UTC
Investigating
Storefronts and admins may be showing elevated, intermittent errors currently. Store logins and new store creations are also impacted. We are investigating and working to resolve these issues.
Jul 10, 2026 at 4:24 PM UTC
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