Search API performance issues: Storefront Search, Catalog API and Shop App experiencing degraded functionality
Incident Lifecycle
Incident Timeline
Monitoring
We continue to see recovery across Storefront and other Search API. We are continuing to monitor in order to ensure full resolution.
Aug 3, 2026 at 9:07 PM UTC
Monitoring
We have noted recovery in the affected areas including storefront searches. We continue to monitor and will update you once full recovery is confirmed.
Aug 3, 2026 at 7:51 PM UTC
Investigating
We are aware of an issue affecting Storefront Search, Catalog API and Shop app search functionality. This may produce inconsistent or no search results and intermittent timeouts. We are actively investigating and will update you on steps toward resolution.
Aug 3, 2026 at 7:19 PM UTC
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