Some merchants encountering error messages within their admins
Incident Lifecycle
Incident Timeline
Monitoring
This issue has been resolved and is being monitored.
May 22, 2026 at 10:57 AM UTC
Monitoring
A fix has been implemented and we are monitoring the results.
May 22, 2026 at 10:56 AM UTC
Identified
The issue has been identified and a fix is being implemented.
May 22, 2026 at 10:50 AM UTC
Investigating
Merchants may experience issues when trying to access the Shopify admin. The error will appear as a 500 error when accessing product related areas within your admin.
May 22, 2026 at 10:38 AM UTC
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