Merchants may experience errors when using Shopify POS embedded apps
Incident Lifecycle
Incident Timeline
Identified
We are working to resolve the identified POS embedded app issue and will provide an update in 4 hours, or sooner if more information becomes available.
Apr 7, 2026 at 12:16 AM UTC
Identified
We've identified the problem impacting POS embedded apps and we're working on a solution.
Apr 6, 2026 at 11:19 PM UTC
Identified
We've identified the problem impacting POS embedded apps and we're working on a solution.
Apr 6, 2026 at 10:17 PM UTC
Identified
We've identified the problem impacting POS embedded apps and we're working on a solution.
Apr 6, 2026 at 9:17 PM UTC
Identified
We've identified the problem impacting POS embedded apps and we're working on a solution.
Apr 6, 2026 at 8:24 PM UTC
Investigating
We are investigating and will keep you updated.
Apr 6, 2026 at 7:56 PM UTC
Investigating
We are investigating and will keep you updated.
Apr 6, 2026 at 7:04 PM UTC
Investigating
Some Shopify POS embedded apps may not load as expected. Users may see blank pages when trying to load Shopify POS embedded apps. This issue is not expected to impact checkouts.
Apr 6, 2026 at 6:48 PM UTC
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