Analytics and reports may not show updated information.
Incident Lifecycle
Incident Timeline
Monitoring
This issue has been resolved and is being monitored.
Apr 24, 2026 at 10:07 PM UTC
Identified
We are still working to resolve the issue with analytics and reports. We will provide an update in 4 hours, or sooner if more information becomes available.
Apr 24, 2026 at 8:03 PM UTC
Identified
We've identified the problem impacting analytics and reports. A resolution is in progress.
Apr 24, 2026 at 6:56 PM UTC
Identified
We've identified the problem impacting analytics and reports. A resolution is in progress.
Apr 24, 2026 at 5:47 PM UTC
Identified
We've identified the problem impacting analytics and reports. We're implementing a solution to resolve the issue as soon as possible.
Apr 24, 2026 at 4:37 PM UTC
Identified
We've identified the problem impacting analytics and reports. We're implementing a solution to resolve the issue as soon as possible.
Apr 24, 2026 at 3:42 PM UTC
Investigating
We are continuing to investigate and will keep you updated.
Apr 24, 2026 at 2:19 PM UTC
Investigating
Reports and analytics may be delayed in reporting accurate figures for some stores; however, no data has been lost. We are actively working on a resolution.
Apr 24, 2026 at 2:01 PM UTC
Was your business affected by this Shopify outage?
Set up instant alerts for Shopify, be the first to know about outages via email, Slack, Teams, or Discord.