Some merchants encountering error messages when trying to login to their admins
View the provider incident record →Current answer
Shopify experienced a minor incident: Some merchants encountering error messages when trying to login to their admins. ServiceAlert observed recovery on Oct 8, 2026.
Looking for an update now? Check the current status, or follow Shopify for future changes.
Incident Lifecycle
Affected Components
Admin
Incident Timeline
Monitoring
This issue has been resolved and is being monitored.
Oct 8, 2026 at 2:56 PM UTC
Investigating
Merchants may experience issues when trying to login to the Shopify admin. This includes a refresh authentication, or the ability to complete signup.
Oct 8, 2026 at 2:49 PM UTC
Was your business affected by this Shopify outage?
Follow Shopify and route available status alerts to email or a team channel.