New Multi-region uptime checks and custom-domain status pages
SheerID

Latency and Timeouts in API endpoints

Major Impact Resolved Duration: 39m August 28, 2026
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Current answer

SheerID experienced a major incident: Latency and Timeouts in API endpoints. ServiceAlert observed recovery on Aug 28, 2026.

Official SheerID status page Current SheerID status ServiceAlert observed status change:

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Incident Lifecycle

Investigating
Affected Components
API MySheerID

Incident Timeline

Investigating
We're investigating heightened latency and timeouts in some API endpoints, including getVerificationDetails.
Aug 28, 2026 at 4:10 PM UTC
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