Increased API latency - This is a continuation/recurrence of the issue resolved earlier today.
View the provider incident record →Current answer
SheerID experienced a minor incident: Increased API latency - This is a continuation/recurrence of the issue resolved earlier today.. ServiceAlert observed recovery on Oct 14, 2026.
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Incident Lifecycle
Affected Components
API
Incident Timeline
Investigating
SheerID is investigating additional instances of increased API latency following resolution of today's earlier incident.
Some customers may notice delays when submitting verification requests.
Some customers may notice delays when submitting verification requests.
Oct 14, 2026 at 4:33 PM UTC
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