Verification forms and My.SheerID.com degraded performance
View the provider incident record →Current answer
SheerID experienced a minor incident: Verification forms and My.SheerID.com degraded performance. ServiceAlert observed recovery on Oct 29, 2026.
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Incident Lifecycle
Affected Components
MySheerID
Reporting
Student programs
Military programs
First Responder programs
Faculty programs
Medical programs
Incident Timeline
Monitoring
The cause has been identified and the fix has rolled out. We are monitoring the fix.
Shoppers who got an error should reload the form and try again. The failed attempts didn't save anything, so data loss is not expected.
Shoppers who got an error should reload the form and try again. The failed attempts didn't save anything, so data loss is not expected.
Oct 29, 2026 at 10:03 PM UTC
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