Current answer
Shakepay experienced a minor incident: API Performance Degraded. ServiceAlert observed recovery on Oct 2, 2026.
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Incident Lifecycle
Affected Components
Interac e-Transfer funding
Interac e-Transfer cashouts
Website
Bitcoin funding
Bitcoin cashouts
Buy and sell
Mobile apps
Ethereum funding
Ethereum cashouts
Authentication
Lightning Funding
Lightning Cashouts
Wire transfer cashouts
Wire transfer funding
Bill Payment
Incident Timeline
Monitoring
A fix has been implemented and we are monitoring the results.
Oct 2, 2026 at 7:27 PM UTC
Investigating
We are currently investigating this issue.
Oct 2, 2026 at 6:59 PM UTC
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