Current answer
Shakepay experienced a minor incident: API Performance Degraded. ServiceAlert observed recovery on Sep 29, 2026.
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Incident Lifecycle
Affected Components
Interac e-Transfer funding
Interac e-Transfer cashouts
Website
Bitcoin funding
Bitcoin cashouts
Buy and sell
Mobile apps
Ethereum funding
Ethereum cashouts
Authentication
Lightning Funding
Lightning Cashouts
Wire transfer cashouts
Wire transfer funding
Bill Payment
Incident Timeline
Investigating
We are continuing to investigate this issue.
Sep 29, 2026 at 10:56 PM UTC
Investigating
We are currently investigating this issue.
Sep 29, 2026 at 10:52 PM UTC
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