Current answer
SendGrid experienced a minor incident: Intermittent Failures to Update Call Recordings. ServiceAlert observed recovery on Aug 28, 2026.
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Incident Lifecycle
Affected Components
Voice REST API US1
Incident Timeline
Identified
Our engineers have identified the issue where a small set of in progress call recordings cannot be modified and are working to deploy a fix. We expect to provide another update in 1 hour or as soon as more information becomes available.
Aug 28, 2026 at 5:31 PM UTC
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