SendGrid Outage History
Uptime record, past incidents, and downtime history for SendGrid.
Checking current status...
90-Day Trend
Monthly Uptime
| Month | Uptime | Days Tracked | Days with Issues |
|---|---|---|---|
| April 2026 | 80% | 10 | 2 |
| March 2026 | 64.5% | 31 | 11 |
| February 2026 | 39.3% | 28 | 17 |
| January 2026 | 100% | 1 | 0 |
Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.
Daily Status (Last 70 Days)
Jan 31
Today
Operational
Degraded
Partial Outage
Major Outage
Maintenance
No Data
Incident History
April 2026
Legacy Marketing Campaigns not loading for some customers
Started: Apr 8, 3:17 PM
monitoring
Our engineers are continuing to monitor the fix for the issue. We will provide another update in another hour, or as soon as more information becomes available.
Apr 8, 4:19 PM
monitoring
Starting around 08:00 AM PDT on April 8th, 2026, our engineers began investigating an issue with a subset of customers not being able to access Legacy Marketing Campaigns. They have deployed a fix & are continuing to monitor for functionality. This did not impact mail send.
We will provide another update in 1 hour or as soon as more information becomes available.
Apr 8, 3:17 PM
Intermittent Account Access and Management Issues
Started: Apr 6, 3:08 PM
monitoring
Our engineers are continuing to monitor the fix for the issue causing intermittent errors with account-level actions, including management and settings changes, as well as other account-specific functions such as login-related activity. At this time, there is no new information to share.
Mail send is not impacted.
We will provide another update as soon as more information becomes available.
Apr 6, 5:57 PM
monitoring
Our engineers have implemented a fix for the issue causing intermittent errors with account-level actions, including management and settings changes, as well as other account-specific functions such as login-related activity. We are now monitoring to ensure the fix is working as expected.
Mail send is not impacted.
We will provide another update in 2 hours or as soon as more information becomes available.
Apr 6, 3:30 PM
investigating
Starting around 7:44 AM PT on April 6, 2026, our engineers began investigating an issue causing intermittent errors with account-level actions. This affects management and settings changes, as well as other account-specific functions such as login-related activity. Customers may experience intermittent failures when attempting to update account settings, manage their accounts, or log in.
Mail send is not impacted.
We will provide another update in 2 hours or as soon as more information beco...
Apr 6, 3:08 PM
Billing Payment Processing Failures
Started: Apr 6, 1:23 PM
monitoring
Our engineers are continuing to monitor the fix for the issue. We will provide another update in 3 hours or as soon as more information becomes available.
Apr 7, 6:40 PM
monitoring
We are continuing to monitor for any further issues.
Apr 7, 6:36 PM
monitoring
Our engineers are continuing to monitor the fix for the issue. We will provide another update in 3 hours or as soon as more information becomes available.
Apr 7, 1:05 AM
identified
.
Apr 6, 7:11 PM
identified
Our engineers are continuing to monitor the fix for the issue causing intermittent errors with account-level actions, including management and settings changes, as well as other account-specific functions such as login-related activity. At this time, there is no new information to share.
Mail send is not impacted.
We will provide another update in 3 hours or as soon as more information becomes available.
Apr 6, 7:10 PM
identified
Our engineers have identified a fix for the issue affecting our customers’ ability, and our systems’ ability, to process payments. Customers may continue to experience notifications about their payments not being processed while we work to implement the fix.
We have also identified that customers using Email Validation may receive 403 errors until their account is activated.
This does not impact mail send.
We will provide another update in 2 hours or as soon as more information becomes...
Apr 6, 4:37 PM
identified
Our engineers have identified a fix for the issue affecting our customers’ ability, and our systems’ ability, to process payments. Customers may continue to experience notifications about their payments not being processed while we work to implement the fix. This does not impact mail send.
We will provide another update in 2 hours or as soon as more information becomes available.
Apr 6, 3:43 PM
investigating
Our engineers are continuing to investigate an issue affecting our customers’ ability, and our systems’ ability, to process payments. Customers may experience notifications about their payments not being processed, and we are aware of this issue. This does not impact mail send.
We will provide another update in 2 hours or as soon as more information becomes available.
Apr 6, 3:28 PM
investigating
Starting around 05:30 AM, PST, on April 6th, 2026, our engineers began investigating an issue with our customer's ability (and system's ability) to process their payments. Customer may experience notifications about their payments not being processed, and we are aware of this issue. This does not impact mail send.
We will provide another update in 2 hours or as soon as more information becomes available.
Apr 6, 1:23 PM
March 2026
Login Issue Cloudflare CAPTCHA Failing to Load
Started: Mar 18, 6:33 PM
monitoring
Our engineers have implemented a fix and are monitoring system performance. Users that were previously impacted by failed CAPTCHA errors should now have the capacity to login without issue. We will provide another update in an hour or as soon as more information becomes available.
Mar 18, 9:54 PM
investigating
Our engineers are continuing to investigate the issue. We will provide another update two hours or as soon as more information becomes available.
Mar 18, 9:32 PM
investigating
Our engineers are continuing to investigate the issue. We will provide another update in hour or as soon as more information becomes available.
Mar 18, 8:34 PM
identified
Our engineers are continuing to investigate the issue. We will provide another update in hour or as soon as more information becomes available.
Mar 18, 7:35 PM
investigating
Starting around 11:06 AM PST on March 18, 2026, our engineers began investigating an issue with Cloudflare CAPTCHA failing to load on SendGrid and Twilio login pages. Customers may experience difficulty accessing the user console, as the failing CAPTCHA prevents successful login. This does not impact mail send. We will provide another update in an hour or as soon as more information becomes available.
Mar 18, 6:33 PM