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MMS Delivery Delays from a Subset of Twilio Long Codes to AT&T United States

Minor Impact Resolved Duration: 8h 38m October 19, 2026
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Current answer

SendGrid experienced a minor incident: MMS Delivery Delays from a Subset of Twilio Long Codes to AT&T United States. ServiceAlert observed recovery on Oct 20, 2026.

Official SendGrid status page Current SendGrid status ServiceAlert observed status change:

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Incident Lifecycle

Investigating Investigating Identified Identified Identified Monitoring
Affected Components
MMS Long Code, North America

Incident Timeline

Monitoring
We have observed a recovery in MMS delivery from a subset of Twilio Long Codes to AT&T network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 20, 2026 at 3:10 AM UTC
Identified
Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to AT&T network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Oct 20, 2026 at 12:46 AM UTC
Identified
Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to AT&T network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 19, 2026 at 10:37 PM UTC
Identified
Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to AT&T network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Oct 19, 2026 at 9:36 PM UTC
Investigating
Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to AT&T network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 19, 2026 at 9:27 PM UTC
Investigating
Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to AT&T network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Oct 19, 2026 at 8:26 PM UTC
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