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SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to LIME Cayman Islands

Minor Impact Resolved Duration: 1d 13h 41m August 28, 2026
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Current answer

SendGrid experienced a minor incident: SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to LIME Cayman Islands. ServiceAlert observed recovery on Aug 30, 2026.

Official SendGrid status page Current SendGrid status ServiceAlert observed status change:

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Incident Lifecycle

Investigating Identified Identified Identified Identified Identified Monitoring Monitoring Monitoring
Affected Components
SMS, Latin America

Incident Timeline

Monitoring
We have observed a recovery in SMS delivery from a subset of Twilio Alphanumeric Sender IDs and Long Codes to LIME network subscribers in Cayman Islands and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.
Aug 30, 2026 at 3:13 AM UTC
Monitoring
We have observed a recovery in SMS delivery from a subset of Twilio Alphanumeric and Long Codes to LIME network subscribers in the Cayman Islands and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
Aug 29, 2026 at 11:13 PM UTC
Monitoring
We have observed a recovery in SMS delivery from a subset of Twilio Alphanumeric Sender IDs and Long Codes to LIME network subscribers in Cayman Islands and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Aug 29, 2026 at 9:13 PM UTC
Identified
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Alphanumeric Sender IDs and Long Codes to LIME network subscribers in Cayman Islands. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
Aug 29, 2026 at 12:46 PM UTC
Identified
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Alphanumeric Sender IDs and Long Codes to LIME network subscribers in Cayman Islands. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Aug 29, 2026 at 4:43 AM UTC
Identified
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Alphanumeric and Long Codes to LIME network subscribers in Cayman Islands. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Aug 29, 2026 at 12:43 AM UTC
Identified
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Alphanumeric Sender IDs and Long Codes to LIME network subscribers in Cayman Islands. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Aug 28, 2026 at 10:42 PM UTC
Identified
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Alphanumeric Sender IDs and Long Codes to LIME network subscribers in Cayman Islands. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Aug 28, 2026 at 9:42 PM UTC
Investigating
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Alphanumeric Sender IDs and Long Codes to LIME network subscribers in Cayman Islands. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Aug 28, 2026 at 9:38 PM UTC
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