Current answer
SendGrid experienced a minor incident: SMS Delivery Receipt Delays from Twilio to MTN Nigeria. ServiceAlert observed recovery on Oct 16, 2026.
Looking for an update now? Check the current status, or follow SendGrid for future changes.
Incident Lifecycle
Affected Components
SMS, Middle East & Africa
Incident Timeline
Identified
Twilio customers may be experiencing SMS delivery receipt delays from Twilio to MTN network subscribers in Nigeria. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
Oct 16, 2026 at 10:45 AM UTC
Was your business affected by this SendGrid outage?
Follow SendGrid and route available status alerts to email or a team channel.