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SMS Delivery Receipt Delays from Twilio to Globe Philippines

Minor Impact Resolved Duration: 7h 59m August 25, 2026
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Current answer

SendGrid experienced a minor incident: SMS Delivery Receipt Delays from Twilio to Globe Philippines. ServiceAlert observed recovery on Aug 26, 2026.

Official SendGrid status page Current SendGrid status ServiceAlert observed status change:

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Incident Lifecycle

Investigating Investigating Monitoring Monitoring
Affected Components
SMS, APAC

Incident Timeline

Monitoring
We have observed a recovery in SMS delivery receipts from Twilio to Globe network subscribers in the Philippines and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
Aug 26, 2026 at 3:40 AM UTC
Monitoring
We have observed a recovery in SMS delivery receipts from Twilio to Globe network subscribers in the Philippines and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Aug 26, 2026 at 1:38 AM UTC
Investigating
Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Globe network subscribers in the Philippines. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.
Aug 26, 2026 at 12:42 AM UTC
Investigating
Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Globe network subscribers in the Philippines. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
Aug 25, 2026 at 11:35 PM UTC
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