SMS Delivery Failures from Twilio Alphanumeric Sender IDs to Multiple Networks in Turkey
View the provider incident record →Current answer
SendGrid experienced a minor incident: SMS Delivery Failures from Twilio Alphanumeric Sender IDs to Multiple Networks in Turkey. ServiceAlert observed recovery on Oct 19, 2026.
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Incident Lifecycle
Affected Components
SMS, Europe
Incident Timeline
Monitoring
We have observed a recovery in SMS delivery from Twilio Alphanumeric Sender IDs to network subscribers on multiple networks in Turkey and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 18, 2026 at 10:15 PM UTC
Identified
Twilio customers may be experiencing SMS delivery failures from Twilio Alphanumeric Sender IDs to network subscribers on multiple networks in Turkey. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Oct 18, 2026 at 8:12 PM UTC
Identified
Twilio customers may be experiencing SMS delivery failures from Twilio to network subscribers on multiple networks in Turkey. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Oct 18, 2026 at 4:12 PM UTC
Identified
Twilio customers may be experiencing SMS delivery failures from Twilio Alphanumeric Sender Type to network subscribers on multiple networks in Turkey. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 18, 2026 at 2:10 PM UTC
Identified
Twilio customers may be experiencing SMS delivery failures from Twilio Alphanumeric Sender IDs to network subscribers on multiple networks in Turkey. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Oct 18, 2026 at 1:09 PM UTC
Monitoring
We have observed a recovery in SMS delivery from Twilio Alphanumeric Sender Type to network subscribers on multiple networks in Turkey and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.
Oct 18, 2026 at 12:23 PM UTC
Monitoring
We have observed a recovery in SMS delivery from Twilio Alphanumeric Sender Type to network subscribers on multiple networks in Turkey and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
Oct 18, 2026 at 8:22 AM UTC
Monitoring
We have observed a recovery in SMS delivery from Twilio to network subscribers on multiple networks in Turkey and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 18, 2026 at 6:21 AM UTC
Identified
Twilio customers may be experiencing SMS delivery failures from Twilio Alphanumeric Sender IDs to network subscribers on multiple networks in Turkey. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Oct 18, 2026 at 2:18 AM UTC
Identified
Twilio customers may be experiencing SMS delivery failures from Twilio Alphanumeric Sender IDs to network subscribers on multiple networks in Turkey. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 18, 2026 at 12:17 AM UTC
Identified
Twilio customers may be experiencing SMS delivery failures from Twilio Alphanumeric Sender IDs to network subscribers on multiple networks in Turkey. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Oct 17, 2026 at 11:17 PM UTC
Investigating
Twilio customers may be experiencing SMS delivery failures from Twilio Alphanumeric Sender IDs to network subscribers on multiple networks in Turkey. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Oct 17, 2026 at 11:14 PM UTC
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