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SMS Delivery Delays and Failures from Twilio to Vivacom Bulgaria

Minor Impact Resolved Duration: 13h 17m October 13, 2026
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Current answer

SendGrid experienced a minor incident: SMS Delivery Delays and Failures from Twilio to Vivacom Bulgaria. ServiceAlert observed recovery on Oct 14, 2026.

Official SendGrid status page Current SendGrid status ServiceAlert observed status change:

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Incident Lifecycle

Investigating Investigating Investigating Monitoring Monitoring
Affected Components
SMS, Europe

Incident Timeline

Monitoring
We have observed a recovery in SMS delivery from Twilio to Vivacom network subscribers in Bulgaria and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
Oct 13, 2026 at 11:39 PM UTC
Monitoring
We have observed a recovery in SMS delivery from Twilio to VIVACOM network subscribers in Bulgaria and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 13, 2026 at 9:39 PM UTC
Investigating
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to VIVACOM network subscribers in Bulgaria. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
Oct 13, 2026 at 5:34 PM UTC
Investigating
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to VIVACOM network subscribers in Bulgaria. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 13, 2026 at 3:34 PM UTC
Investigating
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to VIVACOM network subscribers in Bulgaria. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Oct 13, 2026 at 2:33 PM UTC
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