SMS Delivery Delays and Failures Between Twilio and Multiple Networks in Brazil and Italy
View the provider incident record →Current answer
SendGrid experienced a minor incident: SMS Delivery Delays and Failures Between Twilio and Multiple Networks in Brazil and Italy. ServiceAlert observed recovery on Oct 14, 2026.
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Incident Lifecycle
Affected Components
SMS, Latin America
SMS, Europe
Incident Timeline
Monitoring
We have observed a recovery in SMS delivery between Twilio and network subscribers on multiple networks in Brazil and Italy and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
Oct 14, 2026 at 5:57 AM UTC
Monitoring
We have observed a recovery in SMS delivery between Twilio and network subscribers on multiple networks in Brazil and Italy and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 14, 2026 at 3:57 AM UTC
Investigating
Twilio customers may be experiencing SMS delivery delays and failures between Twilio and network subscribers on multiple networks in Brazil and Italy. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 14, 2026 at 3:20 AM UTC
Investigating
Twilio customers may be experiencing SMS delivery delays and failures between Twilio and network subscribers on multiple networks in Brazil and Italy. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Oct 14, 2026 at 2:20 AM UTC
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