MMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Verizon and T-Mobile United States
View the provider incident record →Current answer
SendGrid experienced a minor incident: MMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Verizon and T-Mobile United States. ServiceAlert observed recovery on Aug 27, 2026.
Incident Lifecycle
Affected Components
MMS Short Code, North America
Incident Timeline
Monitoring
We have observed a recovery in MMS delivery receipts from a subset of Twilio Short Codes to Verizon and T-Mobile network subscribers in the United States and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
Aug 27, 2026 at 5:25 AM UTC
Monitoring
We have observed a recovery in MMS delivery receipts from a subset of Twilio Short Codes to Verizon and T-Mobile network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Aug 27, 2026 at 3:25 AM UTC
Identified
Twilio customers may be experiencing MMS delivery receipt delays from a subset of Twilio Short Codes to Verizon and T-Mobile network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 8 hours or as soon as more information becomes available.
Aug 27, 2026 at 3:12 AM UTC
Identified
Twilio customers may be experiencing MMS delivery receipt delays from a subset of Twilio Short Codes to Verizon and T-Mobile network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 4 hours or as soon as more information becomes available.
Aug 26, 2026 at 11:03 PM UTC
Identified
Twilio customers may be experiencing MMS delivery receipt delays from a subset of Twilio Short Codes to Verizon and T-Mobile network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.
Aug 26, 2026 at 8:58 PM UTC
Identified
Twilio customers may be experiencing MMS delivery receipt delays from a subset of Twilio Short Codes to Verizon and T-Mobile network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
Aug 26, 2026 at 7:53 PM UTC
Investigating
Twilio customers may be experiencing MMS delivery receipt delays from a subset of Twilio Short Codes to Verizon and T-Mobile network subscribers in the United States. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
Aug 26, 2026 at 7:51 PM UTC
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