SMS Delivery Receipt Delays from Twilio to Globe Telecom Philippines
View the provider incident record →Current answer
SendGrid experienced a minor incident: SMS Delivery Receipt Delays from Twilio to Globe Telecom Philippines. ServiceAlert observed recovery on Aug 29, 2026.
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Incident Lifecycle
Affected Components
SMS, APAC
Incident Timeline
Monitoring
We have observed a recovery in SMS delivery receipts from Twilio to Globe Telecom network subscribers in the Philippines and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Aug 29, 2026 at 6:29 AM UTC
Identified
Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Globe Telecom network subscribers in the Philippines. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.
Aug 29, 2026 at 5:14 AM UTC
Identified
Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Globe Telecom network subscribers in the Philippines. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
Aug 29, 2026 at 4:14 AM UTC
Investigating
Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Globe Telecom network subscribers in the Philippines. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
Aug 29, 2026 at 4:09 AM UTC
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