SMS and MMS Delivery Delays From a Subset of Twilio Long Codes to Multiple Networks in Australia
View the provider incident record →Current answer
SendGrid experienced a minor incident: SMS and MMS Delivery Delays From a Subset of Twilio Long Codes to Multiple Networks in Australia. ServiceAlert observed recovery on Aug 26, 2026.
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Incident Lifecycle
Affected Components
SMS, APAC
MMS, APAC
Incident Timeline
Monitoring
We have observed a recovery in SMS and MMS delivery from a subset of Twilio Long Codes to network subscribers on multiple networks in Australia and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
Aug 26, 2026 at 8:50 AM UTC
Monitoring
We have observed a recovery in SMS and MMS delivery from a subset of Twilio Long Codes to network subscribers on multiple networks in Australia and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Aug 26, 2026 at 6:49 AM UTC
Identified
Twilio customers may be experiencing SMS and MMS delivery delays from a subset of Twilio Long Codes to multiple networks in Australia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Aug 26, 2026 at 6:02 AM UTC
Identified
Twilio customers may be experiencing SMS and MMS delivery delays from a subset of Twilio Long Codes to network subscribers on multiple networks in Australia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Aug 26, 2026 at 4:55 AM UTC
Identified
Twilio customers may be experiencing SMS and MMS delivery delays from Twilio to Australia network subscribers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components: :pencil2: SMS, APAC
Components: :pencil2: SMS, APAC
Aug 26, 2026 at 4:46 AM UTC
Identified
Twilio customers may be experiencing SMS and MMS delivery delays from Twilio to Australia network subscribers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Aug 26, 2026 at 3:40 AM UTC
Identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Australia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Aug 26, 2026 at 3:33 AM UTC
Investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Australia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Aug 26, 2026 at 3:29 AM UTC
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