New Multi-region uptime checks and custom-domain status pages

Increased Latency In Console

Minor Impact Resolved Duration: 1h 24m August 28, 2026
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Current answer

SendGrid experienced a minor incident: Increased Latency In Console. ServiceAlert observed recovery on Aug 28, 2026.

Official SendGrid status page Current SendGrid status ServiceAlert observed status change:

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Incident Lifecycle

Investigating Monitoring
Affected Components
Console

Incident Timeline

Monitoring
Console is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
Aug 28, 2026 at 10:47 PM UTC
Investigating
We are investigating an issue with increased latency in Console. At this time customers may experience slow load times in the Account Settings and Usage pages in Console, and at the Usage API. We expect to provide another update in 1 hour or as soon as more information becomes available.
Aug 28, 2026 at 9:50 PM UTC
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