Current answer
Salsify experienced a minor incident: Intermittent access issues with Salesforce ticketing. ServiceAlert observed recovery on Sep 17, 2026.
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Incident Lifecycle
Affected Components
Salsify Support Portal
Incident Timeline
Monitoring
We are currently tracking intermittent access issues with Salesforce, our customer support platform. Users may encounter temporary maintenance messages ("We are down for maintenance") or experience errors when submitting and viewing support cases. Salesforce is actively investigating the issue, and we are monitoring their progress closely to provide updates as soon as they become available.
Please reach out to customer support via email at support@salsify.com for any questions regarding this subject.
Please reach out to customer support via email at support@salsify.com for any questions regarding this subject.
Sep 16, 2026 at 9:58 AM UTC
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