Current answer
Salsify experienced a minor incident: Walmart Marketplace Channel Requirements Update. The provider currently marks this incident Identified.
Looking for an update now? Check the current status, or follow Salsify for future changes.
Incident Lifecycle
Affected Components
Walmart
Incident Timeline
Identified
Salsify has identified an issue affecting the Walmart Marketplace channel connection following recent requirement updates by the retailer. Due to temporary delays in obtaining corrected/updated schema templates directly from Walmart, publish requests may result in increased blocking feedback or failed submissions for specific product types. Salsify teams are actively working with Walmart to review the issues found within the latest schema templates.
In the interim, impacted users can leverage a Custom Readiness Report to map their Salsify data to Walmart Marketplace requirements and export product content from Salsify to publish directly within the Walmart Marketplace portal or manage impacted products directly in Walmart Marketplace's portal.
We will provide our next update as soon as communication with Walmart Marketplace progresses.
If you have any questions, please use the "My Cases" option within the Customer Portal (https://help.salsify.com/ProductXM/s/) to connect with our team.
In the interim, impacted users can leverage a Custom Readiness Report to map their Salsify data to Walmart Marketplace requirements and export product content from Salsify to publish directly within the Walmart Marketplace portal or manage impacted products directly in Walmart Marketplace's portal.
We will provide our next update as soon as communication with Walmart Marketplace progresses.
If you have any questions, please use the "My Cases" option within the Customer Portal (https://help.salsify.com/ProductXM/s/) to connect with our team.
Sep 16, 2026 at 10:45 AM UTC
Was your business affected by this Salsify outage?
Follow Salsify and route available status alerts to email or a team channel.