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NERM in FedRAMP is currently experiencing a service disruption.

Major Impact Resolved Duration: 3h 50m September 24, 2026
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Current answer

SailPoint experienced a major incident: NERM in FedRAMP is currently experiencing a service disruption.. ServiceAlert observed recovery on Sep 24, 2026.

Official SailPoint status page Current SailPoint status ServiceAlert observed status change:

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Incident Lifecycle

Investigating Investigating Identified
Affected Components
FedRAMP us-gov-west-1

Incident Timeline

Identified
The issue has been identified and a fix is being implemented.
Sep 24, 2026 at 7:39 PM UTC
Investigating
We are continuing to investigate this issue.
Sep 24, 2026 at 6:49 PM UTC
Investigating
SailPoint is investigating an issue with NERM that is currently impacting some of our customers.
Sep 24, 2026 at 4:04 PM UTC
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