Identity Security Cloud is currently experiencing a service disruption.
View the provider incident record →Current answer
SailPoint experienced a major incident: Identity Security Cloud is currently experiencing a service disruption.. ServiceAlert observed recovery on Sep 3, 2026.
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Incident Lifecycle
Affected Components
Oregon us-west-2
Incident Timeline
Monitoring
A fix has been implemented and we are monitoring the results.
Sep 3, 2026 at 11:15 PM UTC
Identified
The issue has been identified and a fix is being implemented.
Sep 3, 2026 at 11:04 PM UTC
Investigating
We are continuing to investigate this issue.
Sep 3, 2026 at 10:32 PM UTC
Investigating
SailPoint is investigating an issue with Identity Security Cloud that is currently impacting some of our customers. We are working on addressing the service disruption and will provide an update upon resolution.
Sep 3, 2026 at 10:29 PM UTC
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