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Identity Security Cloud is currently experiencing a service disruption

Major Impact Resolved Duration: 19m August 31, 2026
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Current answer

SailPoint experienced a major incident: Identity Security Cloud is currently experiencing a service disruption. ServiceAlert observed recovery on Aug 31, 2026.

Official SailPoint status page Current SailPoint status ServiceAlert observed status change:

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Incident Lifecycle

Investigating Monitoring
Affected Components
N. Virginia us-east-1

Incident Timeline

Monitoring
The SailPoint team has mitigated the service disruption and are monitoring the results.
Aug 31, 2026 at 7:47 PM UTC
Investigating
SailPoint is investigating an issue with Identity Security Cloud that is currently impacting some of our customers. We are working on addressing the service disruption.
Aug 31, 2026 at 7:40 PM UTC
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