New Multi-region uptime checks and custom-domain status pages

Several services are currently experiencing a service disruption in the eu-central1 region

Minor Impact Resolved Duration: 16h 7m September 24, 2026
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Current answer

SailPoint experienced a minor incident: Several services are currently experiencing a service disruption in the eu-central1 region. ServiceAlert observed recovery on Sep 25, 2026.

Official SailPoint status page Current SailPoint status ServiceAlert observed status change:

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Incident Lifecycle

Investigating Investigating Identified Monitoring
Affected Components
Frankfurt eu-central-1 Frankfurt eu-central-1 Frankfurt eu-central-1 Frankfurt eu-central-1 Frankfurt eu-central-1 Frankfurt eu-central-1

Incident Timeline

Monitoring
A fix has been implemented and we are monitoring the results.
Sep 24, 2026 at 9:30 PM UTC
Identified
The issue has been identified and a fix is being implemented.
Sep 24, 2026 at 7:43 PM UTC
Investigating
We are continuing to investigate this issue.
Sep 24, 2026 at 6:59 PM UTC
Investigating
SailPoint is investigating an issue with several services that is currently impacting some of our customers. We are working on addressing the service disruption and will provide an update upon resolution.
Sep 24, 2026 at 5:32 PM UTC
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