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SailPoint

NERM is currently experiencing a service disruption

Minor Impact Resolved Duration: 42m October 9, 2026
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Current answer

SailPoint experienced a minor incident: NERM is currently experiencing a service disruption. ServiceAlert observed recovery on Oct 9, 2026.

Official SailPoint status page Current SailPoint status ServiceAlert observed status change:

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Incident Lifecycle

Investigating
Affected Components
N. Virginia us-east-1

Incident Timeline

Investigating
SailPoint is investigating an issue with NERM that is currently impacting some customers in US-East-1, resulting in degraded Identity Suite and Audit services. We are actively working to restore service and will provide an update once the issue has been resolved.
Oct 9, 2026 at 11:42 AM UTC
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