Current answer
SailPoint experienced a minor incident: NERM is currently experiencing a service disruption.. ServiceAlert observed recovery on Aug 27, 2026.
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Incident Lifecycle
Affected Components
Frankfurt eu-central-1
Incident Timeline
Monitoring
We have implemented a fix for the NERM issue and are currently monitoring the system to ensure stability.
Aug 27, 2026 at 2:28 PM UTC
Investigating
We are continuing to investigate this issue.
Aug 27, 2026 at 2:27 PM UTC
Investigating
SailPoint is investigating an issue with NERM that is currently impacting some of our customers in Eu-Central-1 region. We are working on addressing the service disruption and will provide an update upon resolution.
Aug 27, 2026 at 12:29 PM UTC
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