Identity Security Cloud is currently experiencing a service disruption. (US-East-1)
View the provider incident record →Current answer
SailPoint experienced a critical incident: Identity Security Cloud is currently experiencing a service disruption. (US-East-1). ServiceAlert observed recovery on Sep 16, 2026.
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Incident Lifecycle
Affected Components
N. Virginia us-east-1
Incident Timeline
Investigating
SailPoint is investigating an issue with search functionality that is currently impacting some of our customers. Customers will see errors when attempting any action that requires search functionality. We are working on addressing the service disruption and will provide an update upon resolution.
Sep 16, 2026 at 1:48 PM UTC
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