Identity Security Cloud aggregations are currently experiencing a service disruption. (US-East-1)
View the provider incident record →Current answer
SailPoint experienced a minor incident: Identity Security Cloud aggregations are currently experiencing a service disruption. (US-East-1). ServiceAlert observed recovery on Sep 16, 2026.
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Incident Lifecycle
Affected Components
N. Virginia us-east-1
Incident Timeline
Monitoring
A fix has been implemented and we are monitoring the results.
Sep 15, 2026 at 10:15 PM UTC
Investigating
Teams continue to investigate this issue. Updates will be provided as progress is made.
Sep 15, 2026 at 7:52 PM UTC
Investigating
We are continuing to investigate this issue.
Sep 15, 2026 at 6:55 PM UTC
Investigating
Some customers in the US-East-1 region may experience slower-than-normal speeds when performing entitlement aggregations.
Sep 15, 2026 at 6:46 PM UTC
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