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Identity Security Cloud is currently experiencing a service disruption. (SA-EAST-1)

Minor Impact Resolved Duration: 2h 47m September 12, 2026
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Current answer

SailPoint experienced a minor incident: Identity Security Cloud is currently experiencing a service disruption. (SA-EAST-1). ServiceAlert observed recovery on Sep 12, 2026.

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Incident Lifecycle

Investigating
Affected Components
São Paulo sa-east-1

Incident Timeline

Investigating
SailPoint is investigating an issue with Identity Security Cloud that is currently impacting some of our customers causing entitlements to be delayed showing in search functionality.
Sep 12, 2026 at 3:02 PM UTC
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