Sage 50 Cloud (US) - Partial Outage
Incident Lifecycle
Incident Timeline
Monitoring
The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
Aug 12, 2026 at 11:53 PM UTC
Investigating
We continue to investigate the cause of the issue. Thank you for your patience as we work to resolve this issue.
Aug 12, 2026 at 7:00 PM UTC
Investigating
We are continuing to investigate the cause of the issue.
Aug 12, 2026 at 6:11 PM UTC
Investigating
We identified an issue where customers in North American are receiving the following message: “We couldn’t connect because there are currently no available resources. Try again later or contact tech support for help if this keeps happening”. We are currently investigating.
Aug 12, 2026 at 3:56 PM UTC
Investigating
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Aug 12, 2026 at 3:35 PM UTC
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