Sage X3 Cloud - Major Outage
Incident Lifecycle
Incident Timeline
Monitoring
The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
Aug 7, 2026 at 12:20 PM UTC
Identified
We are continuing to investigate the cause of the issue. We appreciate your patience as we work to resolve this issue.
Aug 7, 2026 at 10:56 AM UTC
Investigating
We have identified an issue preventing customers in the UK and North America from logging in to Sage X3. Customers are presented with “This page isn’t working” error message. We are currently investigating.
Aug 7, 2026 at 9:38 AM UTC
Investigating
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Aug 7, 2026 at 9:08 AM UTC
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