New Multi-region uptime checks and custom-domain status pages

Donation processing disruption

Major Impact Resolved Duration: 40m September 2, 2026
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Current answer

Planning Center experienced a major incident: Donation processing disruption. ServiceAlert observed recovery on Sep 2, 2026.

Official Planning Center status page Current Planning Center status ServiceAlert observed status change:

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Incident Lifecycle

Identified Monitoring Monitoring
Affected Components
Giving

Incident Timeline

Monitoring
We've deployed a fix and are seeing error rates drop. Donations should be processing successfully now, and we'll continue monitoring.
Sep 2, 2026 at 2:39 PM UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Sep 2, 2026 at 2:37 PM UTC
Identified
Customers may experience issues when attempting to process donations. Our team has identified the cause and working on a resolution.
Sep 2, 2026 at 2:34 PM UTC
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