Current answer
Piano Software experienced a minor incident: [SocialFlow] Automated Publishing Issues. ServiceAlert observed recovery on Oct 12, 2026.
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Incident Lifecycle
Affected Components
SocialFlow publishing
Feed Fetcher
Incident Timeline
Investigating
We are currently investigating an issue affecting automated publishing in SocialFlow. Clients may see new content from their feeds not appearing in publishing queues, and automated posts not being published to social networks, including X. The issue has been occurring since approximately October 10. Manual posting continues to work. Our engineering team is actively working to identify the root cause. We will share an update as soon as we have more information.
Oct 12, 2026 at 7:13 AM UTC
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