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Issue logging into Persona portal

Partial Impact Resolved Notice published: October 21, 2026
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Current answer

Persona experienced a partial incident: Issue logging into Persona portal. Resolved on Oct 21, 2026.

Official Persona status page Current Persona status Provider update:

The notice publication date does not establish the outage start. Provider resolved: .

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Provider notice timeline

Identified
Affected Components
Dashboard

Incident Timeline

Resolved
A fix has been deployed and login access should be restored for all users as of Oct 21, 2026, 8:51 PM UTC.
Oct 21, 2026 at 8:52 PM UTC
Identified
On Oct 21, 2026 at 6:43 PM UTC, we identified a bug that prevents some users from logging into the Persona portal. We are actively troubleshooting and should have a fix in place within the next 30 minutes.
Oct 21, 2026 at 8:10 PM UTC
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