Current answer
Particle experienced a critical incident: Infrastructure issue affecting Tachyon devices. ServiceAlert observed recovery on Sep 21, 2026.
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Incident Lifecycle
Affected Components
Tachyon Cloud
Incident Timeline
Monitoring
A fix has been deployed and we're monitoring the results. Tachyon connectivity is stabilizing across affected regions. We'll continue to watch closely before marking this resolved.
Sep 21, 2026 at 9:03 PM UTC
Identified
We've identified the source of the infrastructure issue impacting Tachyon devices. Our engineering team is actively working on a fix and will provide an update as soon as it's deployed.
Sep 21, 2026 at 6:28 PM UTC
Investigating
We are investigating an infrastructure issue affecting Tachyon devices. Some devices may experience delayed or intermittent connections to the Device Cloud. Other device types are not affected.
Sep 21, 2026 at 6:07 PM UTC
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