Current answer
Particle experienced a minor incident: Connectivity Disruption — Tachyon Devices. ServiceAlert observed recovery on Sep 1, 2026.
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Incident Lifecycle
Affected Components
Cellular Connectivity
Tachyon
Incident Timeline
Monitoring
We have observed devices recovering and reconnecting. Our team continues to monitor the recovery to ensure full stabilization across the remaining Tachyon devices.
We will provide a final update once all devices have fully reconnected and the incident is resolved.
We will provide a final update once all devices have fully reconnected and the incident is resolved.
Sep 1, 2026 at 9:43 PM UTC
Identified
We have identified the cause of the connectivity disruption affecting Tachyon devices. Our team is actively working on a fix to resolve the issue.
We will continue to post updates as progress is made. No other Particle device type or SKU is affected by this incident.
We will continue to post updates as progress is made. No other Particle device type or SKU is affected by this incident.
Sep 1, 2026 at 9:14 PM UTC
Investigating
Affected component:
Tachyon device connectivity (SKUs: TACH4NA, TACH8NA, TACH8ROW)
Started: Today, 1:22 PM PDT
Description:
We are currently investigating a connectivity disruption affecting Tachyon devices (SKUs TACH4NA, TACH8NA, TACH8ROW). The Particle team is actively investigating the issue and will post updates as more information becomes available.
No other Particle device type or SKU is affected by this incident.
Tachyon device connectivity (SKUs: TACH4NA, TACH8NA, TACH8ROW)
Started: Today, 1:22 PM PDT
Description:
We are currently investigating a connectivity disruption affecting Tachyon devices (SKUs TACH4NA, TACH8NA, TACH8ROW). The Particle team is actively investigating the issue and will post updates as more information becomes available.
No other Particle device type or SKU is affected by this incident.
Sep 1, 2026 at 8:48 PM UTC
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