Current answer
Particle experienced a minor incident: Connectivity Disruption — Tachyon Devices. ServiceAlert observed recovery on Sep 1, 2026.
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Incident Lifecycle
Affected Components
Cellular Connectivity
Tachyon
Incident Timeline
Monitoring
The majority of Tachyon devices have reconnected and are back online. We continue to monitor the recovery to ensure full stabilization across the remaining devices.
We will provide a final update once all devices have fully reconnected and the incident is resolved.
We will provide a final update once all devices have fully reconnected and the incident is resolved.
Sep 1, 2026 at 6:42 PM UTC
Investigating
Affected component:
Tachyon device connectivity (SKUs: TACH4NA, TACH8NA, TACH8ROW)
Type: Unplanned Incident
Status: Investigating
Started: Today, 10:30 AM PDT
We are currently investigating a connectivity disruption affecting Tachyon devices (SKUs TACH4NA, TACH8NA, TACH8ROW). The issue began following a routine update to our connectivity infrastructure, which triggered an unexpectedly high volume of simultaneous device reconnection attempts.
Our team is actively working to restore service ...
Tachyon device connectivity (SKUs: TACH4NA, TACH8NA, TACH8ROW)
Type: Unplanned Incident
Status: Investigating
Started: Today, 10:30 AM PDT
We are currently investigating a connectivity disruption affecting Tachyon devices (SKUs TACH4NA, TACH8NA, TACH8ROW). The issue began following a routine update to our connectivity infrastructure, which triggered an unexpectedly high volume of simultaneous device reconnection attempts.
Our team is actively working to restore service ...
Sep 1, 2026 at 5:40 PM UTC
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