Azure westeurope, southcentralus outage impacting Cloud NGFW Services.
View the provider incident record →Current answer
Palo Alto Networks experienced a minor incident: Azure westeurope, southcentralus outage impacting Cloud NGFW Services.. ServiceAlert observed recovery on Sep 24, 2026.
Official Palo Alto Networks status page Current Palo Alto Networks status
ServiceAlert observed status change:
Provider-reported start: . Notice published: .
Looking for an update now? Check the current status, or follow Palo Alto Networks for future changes.
Incident Lifecycle
Affected Components
australiaeast
australiasoutheast
canadacentral
centralus
eastasia
eastus
eastus2
northeurope
uksouth
ukwest
westeurope
westus
westus2
westus3
brazilsouth
japaneast
northcentralus
southeastasia
canadaeast
centralindia
francecentral
germanywestcentral
israelcentral
italynorth
japanwest
koreacentral
mexicocentral
newzealandnorth
norwayeast
southafricanorth
southcentralus
southindia
spaincentral
swedencentral
switzerlandnorth
switzerlandwest
uaenorth
westcentralus
Incident Timeline
Monitoring
Creation of new firewall instances has been restored in the West Europe and South Central US regions. Customers can now deploy new Cloud NGFW resources as normal.
We are continuing to work with Azure and monitor capacity to resolve remaining impacts affecting autoscaling, migrations, and software updates.
We are continuing to work with Azure and monitor capacity to resolve remaining impacts affecting autoscaling, migrations, and software updates.
Sep 16, 2026 at 3:19 PM UTC
Monitoring
Azure is still working on recovery. We are continuously monitoring their progress.
Aug 3, 2026 at 7:05 AM UTC
Monitoring
We are continuing to monitor for any further issues.
Jul 27, 2026 at 7:02 PM UTC
Monitoring
We are impacted by a capacity issue within Azure data centers affecting Cloud NGFW in the West Europe and South Central US regions. Customers may experience failures during autoscaling, panorama migrations, migrations to premium instances, software updates or the deployment of new resources.
Until the capacity issue is resolved by Microsoft:
- Maintain Steady-State: Keep current resource configurations intact and postpone premium SKU migrations or panorama migrations.
- Normalize Traffic: Maintain your current traffic baselines where possible to avoid triggering sudden autoscaling needs.
- Defer New Deployments: Hold off on launching new resources until full capacity is restored.
Until the capacity issue is resolved by Microsoft:
- Maintain Steady-State: Keep current resource configurations intact and postpone premium SKU migrations or panorama migrations.
- Normalize Traffic: Maintain your current traffic baselines where possible to avoid triggering sudden autoscaling needs.
- Defer New Deployments: Hold off on launching new resources until full capacity is restored.
Jul 23, 2026 at 8:00 PM UTC
Monitoring
Azure is still working on recovery. We are continuously monitoring their progress.
Next Update: July 23th, 8:00UTC
Next Update: July 23th, 8:00UTC
Jul 22, 2026 at 5:05 AM UTC
Monitoring
Azure is still working on recovery. We are continuously monitoring their progress.
Next Update: July 20th, 8:00UTC
Next Update: July 20th, 8:00UTC
Jul 17, 2026 at 12:10 PM UTC
Monitoring
Update - Azure is still working on recovery. We are continuously monitoring their progress.
Next Update: July 16th, 8:00UTC
Next Update: July 16th, 8:00UTC
Jul 15, 2026 at 3:12 PM UTC
Monitoring
Azure is still working on recovery. We are continuously monitoring their progress.
Next Update: July 15th, 8:00UTC
Next Update: July 15th, 8:00UTC
Jul 12, 2026 at 4:53 AM UTC
Monitoring
Azure is still working on recovery. We are continuously monitoring their progress.
Next Update: July 13th, 8:00UTC
Next Update: July 13th, 8:00UTC
Jul 12, 2026 at 4:53 AM UTC
Monitoring
We are continuing to monitor for any further issues.
Jul 12, 2026 at 4:49 AM UTC
Monitoring
Azure is still working on recovery. We are continuously monitoring their progress.
Jul 10, 2026 at 9:16 AM UTC
Monitoring
Azure is still working on recovery. We are continuously monitoring their progress.
Jul 8, 2026 at 3:45 PM UTC
Monitoring
We have identified an issue with Azure affecting the Cloud NGFW westeurope and southcentralus regions. Customers may experience failures to during autoscaling and during deployment of new resources.
Current Status: Azure is currently experiencing compute capacity issues within the regions. This is impacting our ability to scale out new virtual machines.
Ongoing Actions: Our engineering team is monitoring the provider’s recovery efforts and is prepared to validate service health as soon as infrastructure stabilizes.
Next Update: July 13th, 8:00UTC
Current Status: Azure is currently experiencing compute capacity issues within the regions. This is impacting our ability to scale out new virtual machines.
Ongoing Actions: Our engineering team is monitoring the provider’s recovery efforts and is prepared to validate service health as soon as infrastructure stabilizes.
Next Update: July 13th, 8:00UTC
Jul 7, 2026 at 6:06 PM UTC
Was your business affected by this Palo Alto Networks outage?
Follow Palo Alto Networks and route available status alerts to email or a team channel.