Cortex XDR/XSIAM/XSOAR8/CLOUD - is currently experiencing degraded availability affecting the login page, including FedRAMP tenants. Existing active sessions are expected to remain operational
View the provider incident record →Current answer
Palo Alto Networks experienced a minor incident: Cortex XDR/XSIAM/XSOAR8/CLOUD - is currently experiencing degraded availability affecting the login page, including FedRAMP tenants. Existing active sessions are expected to remain operational. ServiceAlert observed recovery on Sep 2, 2026.
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ServiceAlert observed status change:
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Incident Lifecycle
Affected Components
Cortex Gateway
Incident Timeline
Monitoring
A fix has been implemented and we are monitoring the results.
Sep 1, 2026 at 3:34 PM UTC
Investigating
We are currently investigating this issue.
Sep 1, 2026 at 3:24 PM UTC
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