Cortex XSOAR8/XSIAM - Degraded performance in the US region
View the provider incident record →Current answer
Palo Alto Networks experienced a minor incident: Cortex XSOAR8/XSIAM - Degraded performance in the US region. ServiceAlert observed recovery on Aug 26, 2026.
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Incident Lifecycle
Affected Components
United States - Americas
United States - Americas
Incident Timeline
Monitoring
A fix has been implemented and we are monitoring the results.
Aug 26, 2026 at 8:50 PM UTC
Identified
The issue has been identified and a fix is being implemented.
Aug 26, 2026 at 8:39 PM UTC
Investigating
We are continuing to investigate this issue.
Aug 26, 2026 at 6:37 PM UTC
Investigating
We are experiencing degraded XSOAR/XSIAM performance in the US region with automation executions
Aug 26, 2026 at 6:05 PM UTC
Investigating
We are currently investigating this issue.
Aug 26, 2026 at 5:47 PM UTC
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