Current answer
OutSystems experienced a major incident: Ongoing authentication maintenance. ServiceAlert observed recovery on Sep 11, 2026.
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Incident Lifecycle
Affected Components
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Incident Timeline
Identified
Maintenance work on the new Community unified login system is still underway. Our team is finalizing the transition tasks to ensure a smooth migration across the Community, O11 Personal Environments, and the ODC Personal Edition. Account operations and login access remain temporarily restricted while this work completes. We apologize for the extended downtime and will provide our next update shortly.
Sep 11, 2026 at 3:09 PM UTC
Investigating
Maintenance work on the new Community unified login system is still underway. Our team is finalizing the transition tasks to ensure a smooth migration across the Community, O11 Personal Environments, and the ODC Personal Edition. Account operations and login access remain temporarily restricted while this work completes. We apologize for the extended downtime and will provide our next update shortly.
Sep 11, 2026 at 1:24 PM UTC
Investigating
Maintenance work on the new Community unified login system is still underway. Our team is finalizing the transition tasks to ensure a smooth migration across the Community, O11 Personal Environments, and the ODC Personal Edition. Account operations and login access remain temporarily restricted while this work completes. We apologize for the extended downtime and will provide our next update shortly.
Sep 11, 2026 at 12:47 PM UTC
Investigating
We are updating the OutSystems Community to a single, unified login system between September 8th and September 11th. This change creates one stable identity across the Community, O11 Personal Environments (PE), and ODC Personal Editions, eliminating the need to re-authenticate when navigating between platforms. Between September 8th and 11th, certain account operations—such as updating profile details, merging accounts, or requesting new PEs—will be temporarily restricted. Additionally, login access on both the Community and the Support Portal will experience a short outage on September 11th while the final switch completes.
Sep 11, 2026 at 12:47 PM UTC
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