OutSystems Outage History

Uptime record, past incidents, and downtime history for OutSystems.

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90-Day Trend

Monthly Uptime

Month	Uptime	Days Tracked	Days with Issues
August 2026	0%	15	15
July 2026	0%	31	31
June 2026	0%	30	30
May 2026	0%	15	15

Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.

Daily Status (Last 91 Days)

May 17 Today

Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

August 2026

Partial System outage

minor

Started: Aug 12, 4:56 PM

identified

We are experiencing some partial infrastructure outage which is causing connection issues with some of our online tools. We will update you as soon as we have the website up and running.

Aug 12, 4:56 PM

Issue Affecting Application Configuration in ODC Portal

minor

Started: Aug 12, 5:41 AM

monitoring

A fix has been implemented to address the configuration issue affecting the ODC Portal in the Asia Pacific (Singapore), Europe (Frankfurt), and US East (Virginia) regions. We are now closely monitoring the platform to ensure application configurations are loading as expected and to confirm that all systems have fully recovered.

Aug 12, 8:30 AM

investigating

We continue to investigate the issue affecting ODC in the Asia Pacific (Singapore, Sydney), Europe (Frankfurt), and US East (Virginia) regions. Customers continue to report errors when opening the Configuration tab. Our team is actively working to identify the root cause and will provide updates as more information becomes available.

Aug 12, 7:37 AM

investigating

We are aware of an issue affecting ODC in the Asia Pacific (Singapore, Sydney), Europe (Frankfurt), and US East (Virginia) regions. Users impacted may see the application load and then fail when opening the Configuration tab, along with an error message: "Couldn't get IP filter group" (OS-APPC-60043). Our team is actively investigating and will provide updates as more information becomes available.

Aug 12, 5:41 AM

Incident affecting sign-in and application access on ODC

major

Started: Aug 10, 8:48 PM

monitoring

A fix has been applied to address the issue affecting sign-in and application access for ODC in the South America / São Paulo region. Initial checks with affected users confirm that sign-in and application access have been restored. We are now monitoring the platform to ensure full recovery across all affected services, including ODC Studio and the ODC Portal.

Aug 10, 10:23 PM

investigating

We are aware of an issue affecting ODC in the South America / São Paulo region. Users may be unable to sign in, and applications in production may be unavailable to end users. Access to ODC Studio and the ODC Portal may also be affected. Our team is currently investigating the cause and will provide updates as more information becomes available.

Aug 10, 8:48 PM

July 2026

Incident affecting Applications in Development Stage in Europe Central

minor

Started: Jul 31, 8:31 AM

monitoring

We are continuing to monitor the implemented fix, and no new occurrences have been reported. We will share our next status update by the end of the week.

Aug 4, 9:59 AM

monitoring

We continue to monitor the fix implemented earlier this morning to ensure full recovery. Applications should scale up successfully with no errors now. Some latency (seconds) might still be noticed before they fully scale up. We will provide updates as more information becomes available.

Jul 31, 3:53 PM

identified

We have identified the cause of the "upstream request timeout" error. Our team has implemented a fix and apps should once again scale up succesfully without errors. We continue to investigate the issue to ensure full recovery. The previously mentioned workaround of republishing your applications remains available during this period. We will provide updates as more information becomes available.

Jul 31, 10:43 AM

investigating

We are aware of an issue affecting Applications in the Development Stage in Europe Central (Frankfurt). Applications may experience an "upstream request timeout" error, when scaling up. As a workaround, most applications will load after a few minutes. Republishing the application will also successfully scale it up within few minutes. Our team is currently investigating its cause. We will provide an update as soon as more details are available.

Jul 31, 8:31 AM

Recurrence of the incident affecting Personal Editions on ODC in several regions

major

Started: Jul 21, 2:13 AM

identified

Our team has deployed an automated fix to systematically restore affected Personal Edition environments. Recovery is now in progress across all regions. The fix should handle recovery automatically. We are actively monitoring restoration progress and will confirm full resolution once the process completes. We will provide updates as more information becomes available.

Jul 21, 10:36 PM

identified

We have identified a temporary workaround that may help affected users restore access while the fix continues to roll out: publishing an application in your Personal Edition may temporarily help wake it up. If you are currently unable to wake your environment, please try publishing an application. We will provide further updates as the deployment progresses.

Jul 21, 9:31 AM

identified

Our team has identified a resolution and is actively rolling out a fix. During the deployment, symptoms may persist while the fix reaches all affected regions. We will provide updates as more information becomes available.

Jul 21, 7:16 AM

investigating

We are aware of a recurrence of issues affecting Personal Editions on ODC in several regions (US East, Europe, and Asia Pacific). Following the resolution we announced yesterday, some users have reported that they are still experiencing difficulties waking their environments from hibernation. Our team is actively investigating this recurrence and working to identify the cause. We will provide updates as more information becomes available.

Jul 21, 2:13 AM

Incident affecting Personal Editions on ODC in several regions

major

Started: Jul 20, 11:46 AM

identified

The issue has been identified. There is a bug in the synchronization between internal systems that operate the wake-up process. We are now working on correcting this to allow Personal Editions to be woken up successfully.

Jul 20, 3:41 PM

investigating

We are aware of an issue affecting Personal Editions on ODC in at least three different regions (US East (Ohio), Asia Pacific (Singapore) and Europe (Ireland). Users are experiencing difficulties waking their environments from hibernation, with environments either returning to hibernated state or remaining indefinitely in the wake-up process. Our team is currently investigating its cause. We will provide an update as soon as more details are available.

Jul 20, 11:46 AM

June 2026

Recurring issue Deployment Stage Incorrectly Ordered on ODC Platform

major

Started: Jun 30, 8:56 AM

monitoring

A fix has been implemented to address the configuration issue affecting deployment pipelines across multiple regions. We are now closely monitoring the platform to ensure application promotions are proceeding as expected and to confirm that all systems have fully recovered.

Jun 30, 2:05 PM

identified

We are investigating a recurring issue where users are experiencing difficulties promoting applications through their deployment pipelines due to an incorrect ordering of deployment stages. This issue is currently affecting users across several regions. Our team is actively working to resolve the problem as quickly as possible and will provide updates as more information becomes available.

Jun 30, 8:56 AM

Deployment Stage Incorrectly Ordered on ODC Platform

major

Started: Jun 29, 4:28 AM

monitoring

We have applied a solution to resolve the configuration issue affecting deployment pipelines across multiple regions. We are now monitoring the platform closely to ensure that application promotions are functioning correctly and that all systems have fully recovered.

Jun 29, 1:52 PM

identified

We are continuing to work on a fix for this issue.

Jun 29, 11:21 AM

identified

We are continuing to work on implementing the fix for the configuration issue affecting deployment pipelines across multiple regions. While the mitigation actions are being executed, users may still experience issues promoting applications or see incorrect ordering in their deployment stages. We remain focused on resolving this as quickly as possible and will provide another update once the solution has been fully rolled out.

Jun 29, 10:43 AM

identified

The root cause has been found and linked to a misconfigured code that was deployed recently, which was then used to update the environment configuration orders. Mitigation actions will be implemented soon. We appreciate your patience while the fix is being fully rolled out.

Jun 29, 7:46 AM

investigating

We are currently investigating an issue where users are experiencing difficulties promoting applications through their deployment pipelines due to an incorrect ordering of deployment stages. This issue is affecting users across several regions. We are working to resolve the problem as quickly as possible and will provide updates as more information becomes available.

Jun 29, 4:28 AM

Incident affecting ODC app deployments

minor

Started: Jun 25, 8:44 AM

monitoring

We have applied a fix for the deployment issue and are currently monitoring the system to ensure full recovery. Users in Asia Pacific (Singapore) and Europe (Frankfurt) should see services returning to normal, and we will provide a final update once stability is confirmed.

Jun 25, 11:36 AM

identified

We have identified the root cause of the issue preventing application deployments and are actively working on a fix. Users in Asia Pacific (Singapore) and Europe (Frankfurt) may continue to experience failed deployments and encounter error message OS-BLD-40303 while the solution is being implemented.

Jun 25, 9:30 AM

investigating

We are currently investigating an issue affecting users in Asia Pacific (Singapore) and Europe (Frankfurt). Affected users are experiencing failed application deployments to higher stages, accompanied by the error message OS-BLD-40303. Our team is actively working to resolve the issue, and we will provide further updates as they become available.

Jun 25, 8:44 AM

Incident affecting ODC applications in the DEV stage

minor

Started: Jun 22, 11:37 AM

monitoring

We have applied a solution and are currently monitoring the situation to ensure a full recovery. ODC users in the US East (N. Virginia) region who were blocked from accessing applications in the DEV stage and encountering "Upstream Request Timeout" errors should see services returning to normal.

Jun 22, 12:22 PM

investigating

We are currently investigating an issue affecting ODC users in the US East (N. Virginia) region. Users are experiencing issues accessing applications in the DEV stage and may encounter an "Upstream Request Timeout" error. Our team is actively working to resolve the issue, and we will provide updates as more information becomes available.

Jun 22, 11:37 AM

May 2026

Incident: Error OS-BERT-60409 when using Count in Advanced Query across multiple regions

minor

Started: May 22, 2:58 PM

monitoring

A solution has been applied to resolve this issue. A republish of the application is required to fully apply the fix. We will continue monitoring this situation to ensure full recovery.

May 25, 8:28 AM

identified

We continue to make progress on the deployment of the fix affecting ODC services. During the final stages of the rollout and validation process, additional time was required before pipelines could be safely unfrozen and normal operations resumed. The updated estimated resolution time is now 11:00 UTC on May 25th. Users may continue to experience intermittent symptoms while mitigation and validation activities remain in progress. We are actively monitoring the situation and will continue to...

May 23, 8:07 AM

identified

We continue to deploy the fix for the issue affecting ODC and are seeing progress across the impacted services. Due to additional time required to complete the rollout safely and validate platform stability, the estimated resolution time has been updated to 07:00 UTC on May 23rd. Users may continue to experience intermittent symptoms while deployment activities are ongoing. We are closely monitoring the situation and will provide further updates as progress continues.

May 22, 11:31 PM

identified

We have identified the cause of the issue affecting ODC and a fix is currently being deployed. Users may continue to experience symptoms while the update is being implemented. We are monitoring the progress closely and aim to have the issue fully resolved by 00:00 UTC on May 23rd.

May 22, 6:58 PM

identified

We have identified the cause of an issue affecting the Count parameter in advanced SQL queries. Customers may experience a runtime error (OS-BERT-60409 – Could not calculate the query count) and application crashes when using the Count parameter in advanced SQL queries. Additionally, we strongly recommend avoiding any redeployment or republishing of applications that use Advanced SQL in production until the issue is resolved, to prevent any potential unexpected behavior. Our team is acti...

May 22, 2:58 PM

Incident affecting Personal Environments for O11 and ODC

major

Started: May 8, 11:56 AM

monitoring

Based on official feedback from AWS as of May 8th, the core issue impacting ODC is mitigated and the service is now operating normally. For O11 Personal Environments, while the primary issue is resolved, some customers might still face 504 errors or access issues. A small number of instances remain impaired and AWS continues to work to recover all affected remaining resources. We will continue to closely monitor the situation and we will provide further updates when available.

May 11, 7:29 AM

monitoring

We have now confirmation from AWS that access is now being restored on the affected environments. We suggest that customers can start testing on their end. Some customers might still face 504 errors or access issues. We continue to closely monitor the situation and we will provide further updates when available.

May 9, 12:23 PM

monitoring

We have identified the root cause of the issue as a hardware failure within the AWS US East (N. Virginia) datacenter. We are actively deploying mitigations and closely monitoring AWS's recovery progress, which is expected to take several hours. Users may continue to experience symptoms while these fixes are being fully implemented.

May 8, 11:19 PM

monitoring

We can now confirm that impact should only be perceived on O11 Personal Environments. AWS was able to identify that the issue was caused by a thermal event. Recovery might take several hours. We will continue to investigate this issue and closely monitoring the developments on the AWS investigations.

May 8, 4:30 PM

identified

We are currently investigating an issue affecting O11 Personal Environments and ODC in the N. Virginia region. Customers may experience a variety of symptoms, most notably service unavailability for O11 and login/publishing issues for ODC. The cause has been identified to an issue in the AWS datacenter. We will provide an update as soon as more details are available.

May 8, 11:56 AM

April 2026

Partial System outage

major

Started: Apr 21, 2:36 AM

monitoring

A fix has been implemented and we are monitoring the results.

Apr 21, 5:38 AM

identified

The issue has been identified and a fix is being implemented.

Apr 21, 4:17 AM

investigating

We are continuing to investigate this issue.

Apr 21, 3:37 AM

investigating

We are experiencing some partial infrastructure outage which is causing connection issues with some of our online tools. We will update you as soon as we have the website up and running.

Apr 21, 2:36 AM

critical

Started: Apr 13, 2:24 AM

investigating

We are investigating an issue where users are unable to log into the ODC Portal. This issue is also impacting some functionality within ODC Studio. Affected users may encounter an error message stating they do not have the necessary permissions to see the content or that they cannot access the page. This incident is currently confirmed to be affecting all regions. We are working to identify the cause and will provide further updates as they become available.

Apr 13, 2:24 AM

March 2026

Partial System outage

critical

Started: Mar 29, 1:06 AM

monitoring

A fix has been implemented and we are monitoring the results.

Mar 29, 2:55 AM

investigating

We are experiencing some partial infrastructure outage which is causing connection issues with some of our online tools. We will update you as soon as we have the website up and running.

Mar 29, 1:06 AM

Connectivity and Power Issues Detected in Middle East

critical

Started: Mar 2, 9:31 AM

identified

Most affected O11 Cloud customers in the Middle East (Bahrain) region have been mitigated, and overall stability has improved. The AWS outage remains ongoing. We are continuing to actively monitor AWS updates to ensure full service recovery. Further updates will be provided directly to affected users via their individual support tickets. Customers requiring additional assistance are encouraged to contact OutSystems Support by raising a new ticket or following their existing cases through the ...

Apr 6, 11:51 AM

identified

We are investigating reports of service disruption affecting O11 Cloud customer in the Middle East (Bahrain) region. We are currently reaching out to impacted customers directly and will provide further updates as more information becomes available.

Mar 24, 8:20 AM

identified

Recovery efforts for the Middle East (UAE) remain ongoing as cloud infrastructure providers work to restore impacted services. ODC organizations remain unavailable while these restoration efforts continue. We are continuing tracking the recovery process of this incident to ensure a complete recovery. Going forward, updates will be delivered directly to affected users through their individual support tickets. Users who require further assistance with this event are encouraged to contact OutSys...

Mar 13, 5:00 PM

identified

Recovery efforts for the Middle East (UAE) remain ongoing as cloud infrastructure providers work to restore impacted services. ODC organizations remain unavailable while these restoration efforts continue. We are closely tracking the progress and will provide further updates as more information becomes available.

Mar 11, 5:11 PM

identified

Recovery efforts for the Middle East (UAE) region remain ongoing as cloud infrastructure providers work to restore impacted services. We continue to track the recovery progress and will provide further updates as more information becomes available.

Mar 10, 2:36 PM

identified

Recovery efforts are still underway for the Middle East (UAE) as cloud services work to restore one of the affected areas. We are continuing to track the progress and will provide further updates as more information becomes available.

Mar 9, 11:34 AM

identified

We are continuing to monitor the recovery of ODC services in the Middle East (UAE) as the underlying infrastructure issues are being addressed. We will provide further updates as soon as more information becomes available.

Mar 6, 1:14 PM

identified

Update - We are continuing to monitor the progress of recovery efforts in the affected region. We will provide further information as soon as more details become available.

Mar 4, 5:48 PM

monitoring

Update - We are continuing to monitor the progress of recovery efforts in the affected region. We will provide further information as soon as more details become available.

Mar 4, 4:03 PM

identified

Recovery efforts are still being prioritized by AWS for this region, focusing on restoration of the impacted AWS Services. We are closely monitoring the situation and will provide further updates once they become available.

Mar 4, 7:08 AM

identified

The cause has been identified as a widespread infrastructure failure in the Middle East (UAE) affecting foundational AWS services. While recovery efforts are underway, ODC and other services in this region will remain unavailable until the underlying infrastructure is fully restored. We are closely monitoring the situation as it recovers and will provide further information once it becomes available.

Mar 3, 5:10 PM

investigating

We are still continuing to monitor the investigation with AWS, as the recovery towards the impaired AWS Middle East (UAE) Region is still ongoing. While there have been significant improvements made so far, the estimated recovery time will take at least another day before power and connectivity can be restored.

Mar 3, 8:50 AM

investigating

We continue to follow closely the investigation in partnership with AWS, towards the recovery of the Middle East (UAE) Region. At this point, we are expecting recovery to take at least a day given the significant efforts required. Until then, ODC and other services in this region will continue experiencing a total service outage. We continue to monitor the situation closely and will provide updates as more information becomes available.

Mar 2, 3:12 PM

investigating

We are investigating an issue affecting Outsystems Products in the Middle East (UAE) region. This disruption is related to the ongoing AWS service incident reported on March 1st. Users in this region are currently experiencing a total service outage in ODC, and all services are unavailable. We are monitoring the situation closely and will provide updates as more information becomes available.

Mar 2, 9:31 AM

investigating

We are currently investigating this issue.

Mar 2, 8:59 AM

monitoring

Our services have been fully restored, and the issue affecting our OutSystems customers has been mitigated. While the ongoing disruption reported by AWS continues, it is not expected to impact our customers at this time. We will continue to closely monitor the situation. If you experience any issues, please contact our Support team. For updates directly from AWS, please visit: https://health.aws.amazon.com/health/status

Mar 1, 9:43 PM

identified

We are continuing to monitor the official AWS status page. At this time, AWS has informed customers that some may experience errors when performing certain network-related actions. AWS is actively implementing mitigation measures, and recovery is expected within the next few hours.

Mar 1, 8:32 PM

identified

AWS Team has identified the cause of the disruption affecting one availability zone in the Middle East (UAE) region. Power was temporarily shut down at the facility as a safety precaution. Restoration of power and connectivity may take several hours. Other availability zones in the region remain operational. We will provide further updates as more information becomes available.

Mar 1, 6:43 PM

investigating

We are currently experiencing service degradation in the Middle East (UAE) region due to connectivity and power issues within a major cloud provider (AWS). We are actively monitoring the situation and following updates from the official AWS status page. Our team is closely tracking recovery progress. We will provide further updates as more information becomes available.

Mar 1, 4:33 PM

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