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OutSystems Outage History

Uptime record, past incidents, and downtime history for OutSystems.

Checking current status...
0% uptime over 46 days
99.9% ✗ 99.5% ✗ 99% ✗ 95% ✗

90-Day Trend

Mar 28May 12

Monthly Uptime

Month Uptime Days Tracked Days with Issues
May 2026 0% 12 12
April 2026 0% 30 30
March 2026 0% 4 4

Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.

Daily Status (Last 46 Days)

Mar 28 Today
Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

May 2026
Incident affecting Personal Environments for O11 and ODC
major

Started: May 8, 11:56 AM

monitoring
Based on official feedback from AWS as of May 8th, the core issue impacting ODC is mitigated and the service is now operating normally. For O11 Personal Environments, while the primary issue is resolved, some customers might still face 504 errors or access issues. A small number of instances remain impaired and AWS continues to work to recover all affected remaining resources. We will continue to closely monitor the situation and we will provide further updates when available.
May 11, 7:29 AM
monitoring
We have now confirmation from AWS that access is now being restored on the affected environments. We suggest that customers can start testing on their end. Some customers might still face 504 errors or access issues. We continue to closely monitor the situation and we will provide further updates when available.
May 9, 12:23 PM
monitoring
We have identified the root cause of the issue as a hardware failure within the AWS US East (N. Virginia) datacenter. We are actively deploying mitigations and closely monitoring AWS's recovery progress, which is expected to take several hours. Users may continue to experience symptoms while these fixes are being fully implemented.
May 8, 11:19 PM
monitoring
We can now confirm that impact should only be perceived on O11 Personal Environments. AWS was able to identify that the issue was caused by a thermal event. Recovery might take several hours. We will continue to investigate this issue and closely monitoring the developments on the AWS investigations.
May 8, 4:30 PM
identified
We are currently investigating an issue affecting O11 Personal Environments and ODC in the N. Virginia region. Customers may experience a variety of symptoms, most notably service unavailability for O11 and login/publishing issues for ODC. The cause has been identified to an issue in the AWS datacenter. We will provide an update as soon as more details are available.
May 8, 11:56 AM
April 2026
Partial System outage
major

Started: Apr 21, 2:36 AM

monitoring
A fix has been implemented and we are monitoring the results.
Apr 21, 5:38 AM
identified
The issue has been identified and a fix is being implemented.
Apr 21, 4:17 AM
investigating
We are continuing to investigate this issue.
Apr 21, 3:37 AM
investigating
We are experiencing some partial infrastructure outage which is causing connection issues with some of our online tools. We will update you as soon as we have the website up and running.
Apr 21, 2:36 AM
Login Access Issue with ODC Portal
critical

Started: Apr 13, 2:24 AM

investigating
We are investigating an issue where users are unable to log into the ODC Portal. This issue is also impacting some functionality within ODC Studio. Affected users may encounter an error message stating they do not have the necessary permissions to see the content or that they cannot access the page. This incident is currently confirmed to be affecting all regions. We are working to identify the cause and will provide further updates as they become available.
Apr 13, 2:24 AM
March 2026
Partial System outage
critical

Started: Mar 29, 1:06 AM

monitoring
A fix has been implemented and we are monitoring the results.
Mar 29, 2:55 AM
investigating
We are experiencing some partial infrastructure outage which is causing connection issues with some of our online tools. We will update you as soon as we have the website up and running.
Mar 29, 1:06 AM
Connectivity and Power Issues Detected in Middle East
critical

Started: Mar 2, 9:31 AM

identified
Most affected O11 Cloud customers in the Middle East (Bahrain) region have been mitigated, and overall stability has improved. The AWS outage remains ongoing. We are continuing to actively monitor AWS updates to ensure full service recovery. Further updates will be provided directly to affected users via their individual support tickets. Customers requiring additional assistance are encouraged to contact OutSystems Support by raising a new ticket or following their existing cases through the ...
Apr 6, 11:51 AM
identified
We are investigating reports of service disruption affecting O11 Cloud customer in the Middle East (Bahrain) region. We are currently reaching out to impacted customers directly and will provide further updates as more information becomes available.
Mar 24, 8:20 AM
identified
Recovery efforts for the Middle East (UAE) remain ongoing as cloud infrastructure providers work to restore impacted services. ODC organizations remain unavailable while these restoration efforts continue. We are continuing tracking the recovery process of this incident to ensure a complete recovery. Going forward, updates will be delivered directly to affected users through their individual support tickets. Users who require further assistance with this event are encouraged to contact OutSys...
Mar 13, 5:00 PM
identified
Recovery efforts for the Middle East (UAE) remain ongoing as cloud infrastructure providers work to restore impacted services. ODC organizations remain unavailable while these restoration efforts continue. We are closely tracking the progress and will provide further updates as more information becomes available.
Mar 11, 5:11 PM
identified
Recovery efforts for the Middle East (UAE) region remain ongoing as cloud infrastructure providers work to restore impacted services. We continue to track the recovery progress and will provide further updates as more information becomes available.
Mar 10, 2:36 PM
identified
Recovery efforts are still underway for the Middle East (UAE) as cloud services work to restore one of the affected areas. We are continuing to track the progress and will provide further updates as more information becomes available.
Mar 9, 11:34 AM
identified
We are continuing to monitor the recovery of ODC services in the Middle East (UAE) as the underlying infrastructure issues are being addressed. We will provide further updates as soon as more information becomes available.
Mar 6, 1:14 PM
identified
Update - We are continuing to monitor the progress of recovery efforts in the affected region. We will provide further information as soon as more details become available.
Mar 4, 5:48 PM
monitoring
Update - We are continuing to monitor the progress of recovery efforts in the affected region. We will provide further information as soon as more details become available.
Mar 4, 4:03 PM
identified
Recovery efforts are still being prioritized by AWS for this region, focusing on restoration of the impacted AWS Services. We are closely monitoring the situation and will provide further updates once they become available.
Mar 4, 7:08 AM
identified
The cause has been identified as a widespread infrastructure failure in the Middle East (UAE) affecting foundational AWS services. While recovery efforts are underway, ODC and other services in this region will remain unavailable until the underlying infrastructure is fully restored. We are closely monitoring the situation as it recovers and will provide further information once it becomes available.
Mar 3, 5:10 PM
investigating
We are still continuing to monitor the investigation with AWS, as the recovery towards the impaired AWS Middle East (UAE) Region is still ongoing. While there have been significant improvements made so far, the estimated recovery time will take at least another day before power and connectivity can be restored.
Mar 3, 8:50 AM
investigating
We continue to follow closely the investigation in partnership with AWS, towards the recovery of the Middle East (UAE) Region. At this point, we are expecting recovery to take at least a day given the significant efforts required. Until then, ODC and other services in this region will continue experiencing a total service outage. We continue to monitor the situation closely and will provide updates as more information becomes available.
Mar 2, 3:12 PM
investigating
We are investigating an issue affecting Outsystems Products in the Middle East (UAE) region. This disruption is related to the ongoing AWS service incident reported on March 1st. Users in this region are currently experiencing a total service outage in ODC, and all services are unavailable. We are monitoring the situation closely and will provide updates as more information becomes available.
Mar 2, 9:31 AM
investigating
We are currently investigating this issue.
Mar 2, 8:59 AM
monitoring
Our services have been fully restored, and the issue affecting our OutSystems customers has been mitigated. While the ongoing disruption reported by AWS continues, it is not expected to impact our customers at this time. We will continue to closely monitor the situation. If you experience any issues, please contact our Support team. For updates directly from AWS, please visit: https://health.aws.amazon.com/health/status
Mar 1, 9:43 PM
identified
We are continuing to monitor the official AWS status page. At this time, AWS has informed customers that some may experience errors when performing certain network-related actions. AWS is actively implementing mitigation measures, and recovery is expected within the next few hours.
Mar 1, 8:32 PM
identified
AWS Team has identified the cause of the disruption affecting one availability zone in the Middle East (UAE) region. Power was temporarily shut down at the facility as a safety precaution. Restoration of power and connectivity may take several hours. Other availability zones in the region remain operational. We will provide further updates as more information becomes available.
Mar 1, 6:43 PM
investigating
We are currently experiencing service degradation in the Middle East (UAE) region due to connectivity and power issues within a major cloud provider (AWS). We are actively monitoring the situation and following updates from the official AWS status page. Our team is closely tracking recovery progress. We will provide further updates as more information becomes available.
Mar 1, 4:33 PM
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